Everything You Need to Know About Outsourcing IT Services and Hiring a Dedicated Team for Your Business

by Viktorija Nikoloska

Websites and online forums thrive with numerous opinions on when is the perfect timing for a company to begin outsourcing IT services. If you are considering this option, you probably started an online search for the pros and cons of outsourcing. If that’s what brought you here, you are in the right place. Get ready to get inside information from a company offering outsourcing services for more than 10 years. Read our hands-on experience in addition to an ebook that will guide you on how to get started.

We are a Canadian IT company specializing in providing IT solutions and staff augmentation to other brands, and we discovered the numerous advantages of outsourcing IT services a long time ago. In this article, we’d like to share our practices to help you decide if outsourcing is the right choice for your organization.

First, let’s elaborate on the questions that probably started spinning around in your head from the moment when you began thinking about outsourcing. “Is it safe?”, “Why do companies use outsourcing?” or “Will outsourcing make you more good or harm?”. To help you clarify your ideas and thoughts on outsourcing, we decided to provide you with answers to the questions most often asked. Here we cover some of the fundamental questions that many ask before outsourcing IT services.

1. Should I outsource core competencies?

Core competencies are the company’s capabilities that distinguish a firm from its competitors. They help define the strategic advantages of the business and build the foundation of the company’s competitiveness. Furthermore, core competencies guide the brand reputation alongside enabling business growth and developing its marketing strategy. Failing to define and nurture the business’ core competencies will lose the battle against your competition.

Therefore, you should start outsourcing with side competencies first. After the side competencies are covered well, you can gradually continue with outsourcing core competencies.

2. Do I have available in-house employees with the needed skills that can get this done?

Another question that you are probably asking yourself when considering outsourcing is whether you have in-house talented people who can get the tasks done. For instance, if the job assignment requires devoting a few hours to it, you can probably ask someone from inside your company to get it done. However, you cannot simply ask a coworker for a favor when it comes to more complex tasks or requirements.

In-house skills are enough when the working task is for internal use within the company. If you need someone who is highly professional in their field of expertise and can complete complex assignments, you will have to outsource the talent you want from another company. 

3. Do I need to outsource now?

Recognizing the need for outsourcing services from another company is a crucial factor in building a successful business. When hiring in-house, you need to go through an entire recruitment process, proving to be a distraction from focusing on your core competencies. Outsourcing is a procedure that will take less time and effort than the process of hiring and training.

So, what you need to do here is make a list of your company’s priorities at the moment and decide whether you have the time for distractions or not. If the answer is no, you are one step from turning to outsourcing. 

4. Will outsourcing save me money?

We will go straight forward here and answer directly: Yes, outsourcing can save you a lot of money and help you cut costs. However, the exact amount of money saved depends on how much work you need to be done and to whom you will choose to outsource. Moreover, the money-saving process may also vary based on the country where you wish to hire employees. 

For instance, there is a vast difference between hiring someone from Northern America, Australia, or Western Europe than employing people from developing countries. To be more specific, outsourcing with IT companies with talent based in Serbia and Macedonia will help you save from 35 to 45 percent of your operating costs while boosting your productivity.

Asia and Latin America might be competitors when it comes to price, but there are more advantages for outsourcing from Eastern European countries. This could be a better choice because we compete with excellent work ethic, better education, great quality service, and incredible value. And when it comes to outsourcing technology and IT services, you need to discover our Top 5 Reasons for IT Outsourcing to Serbia and Macedonia.

5. Why Do Businesses Use Outsourcing?

The main reason for outsourcing is profitability. Hiring an in-house development team in the USA, Canada, Australia, or Western European countries may cost a fortune. Outsourcing to developing countries such as Macedonia and Serbia will not only save you money, but it will make you more proficient and competitive in your industry.

Our 10-year experience has shown that outsourcing IT services to Eastern European countries may get you the same or even better quality and value. Excellent work ethic, hard work, integrity, and responsibility are only some of the main attributes in our collaborations with Eastern European coworkers. A great example of this is the impeccable collaboration between Rumble’s employees from Canada, Macedonia, and Serbia. Read more about the dedicated team and their success story on the following link.

Basic Benefits of Outsourcing IT services

There are numerous reasons why you should begin outsourcing IT services today. Companies use outsourcing to cut costs, save on resources, operations, and increase the company revenue without hiring more employees. We have already covered the basic benefits of outsourcing in this blog post. As there are numerous reasons why you should begin outsourcing tech today, here is a summary of what is discussed in our ebook:

  • Obtaining a high-quality product for a lower price
  • Saving time by avoiding to figure everything out by yourself
  • Finding employees that are valuable, trustworthy, and dedicated to growing your business

Outsourcing will not only help you save money and time, but it will also aid you with cutting down the exact amount of expenses on the needed resources. Alongside the overall cost-saving process, companies may also save on salaries, employee benefits, and training costs. Furthermore, outsourcing may prove helpful in terms of company rearrangements by adjusting the business model. Hiring different talents and experts from various industries on a global level might help you bring freshness to the current team and provide new perspectives for the company itself.

Hire a Dedicated Team for Your Brand

When hiring a remote team, note that the process may vary from one software house to another. Therefore, we offer you our simplified approach in five easy-to-use steps:  

  1. State your preference in terms of needs, timespan, and budget  
  2. Search along with initial selection (pre-vetting) 
  3. Decide who will be invited for a final evaluation
  4. Pick the right fit 
  5. Sign one simple agreement and get started

Discover the three stages for finding a reliable software house and our five simple steps for hiring a dedicated team for your brand by downloading our ebook.



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